Because the grandkids aren’t always around!
SETUP
REPAIRS
RECYCLING
SETUP
REPAIRS
RECYCLING
Our Services
We know technology can be tricky — and the grandkids aren’t always around! That’s where Here To Assist, LLC comes in. We fix computers, install equipment, and, most importantly, teach the everyday tech skills that make life easier. From email and photos to online safety, we turn confusion into confidence — one visit at a time.
Computers
- Data Recovery & Secure Destruction
- Virus & Malware Removal
- Microsoft Windows Setup & Support
- Software Installation & Updates
- File Backups & Transfers
- Password Reset & Recovery
- Slow Computer Tune-Ups
- Hard Drive & SSD Upgrades
- RAM Memory Upgrades
- Computer Cloning & Migration
Devices & Peripherals
- Printers & Scanners
- Phones & Tablets
- Smart TVs & Streaming Devices
- Wi-Fi & Bluetooth Connections
- Routers, Modems, and Range Extenders
- Smart Home Setup (Alexa, Ring, etc.)
Everyday Tech Help
- Email & Account Setup
- Online Safety & Scam Protection
- Cloud Storage (Google Drive, OneDrive, iCloud)
- Zoom, Facebook, and Social Media Setup
- Photo & Document Organization
- Lessons for Seniors & Beginners
Services We Provide
While we don’t work on Mac computers, we are very experienced with iPads and smartphones
New computer setup and personalized Windows training
Software installation, updates, and troubleshooting
Email setup, password recovery, and online account assistance
Data transfer, backup, and file recovery
Solid-State Drive (SSD) upgrades and performance optimization
Virus, pop-up, and malware removal
Wi-Fi and internet connection troubleshooting
Smart device setup (Echo, Ring, Google Home, etc.)
Custom refurbished computer builds and affordable sales
Printer setup and wireless configuration
Services We Don’t Provide
Any Apple/Mac setup, repair, or support
Physical device repairs (screen replacements, soldering, etc.)
Ladder, attic, or rooftop work (no climbing or running cables through ceilings)
Wire cutting or electrical work
Smartphone or tablet repairs (screen or battery replacements)
Gaming console or television hardware repairs
Service Areas
Primary Service Communities
- Arrowhead Ranch (home base)
- Westbrook Village
- Camino á Lago
- Cibola Vista
- Corte Bella
- Sun City
- Sun City West
- Sun City Grand
- El Mirage
- Surprise (East of 303 and Bell Rd corridor)
Extended Service (Travel Rate Applies)
- Vistancia & Trilogy at Vistancia
- Desert Oasis (Surprise)
- North Peoria / Sonoran Mountain Ranch
- Anthem
- Biltmore area (Phoenix)
- Camelback corridor
(Extended visits depend on distance, schedule, and client approval of adjusted rate.)
Why Choose us?
Experienced Tech Expert
Tech terms can sound like another language — “clouds” that never rain, “cookies” you can’t eat, and “streams” that don’t flow! Even 4K and 5G aren’t retirement plans. We decode the digital world — so you can enjoy the simple things.
Friendly & Personable
A Digital Friend You Can Trust
And don’t just take our word for it, your neighbors have spoken! With countless 5-Star Reviews on Google, Nextdoor, and Facebook, you can trust that we deliver fast, reliable service when you need it most!
MEET THE WHOLE TEAM
When you call Here To Assist, you’re not getting a call center, a franchise, or a stranger in a branded van — you’re getting Douglas.
I’m the owner, technician, scheduler, and sometimes even the marketing guy. I started Here To Assist, LLC to bring honesty, patience, and good old-fashioned service back into tech support — right here in the Northwest Valley area.
With over 900 satisfied clients, I help seniors, families, and small business owners feel confident and stress-free with their technology. While computers are a big part of what I do, I also work on many other home electronics — from printers and Wi-Fi systems to tablets, smart TVs, and connected devices.
My comfort zone is within 15 miles of Arrowhead, which allows me to give each client the attention they deserve. I do travel farther when possible, with a small additional fee for extended road time.
Client Testimonials
5-Star Reviews on Google, Nextdoor, and Facebook!
Chet P
Google Review
“Very happy to have been referred to Doug. My computer is 10 years old and was having some issues. I almost bought a new computer, and then found Doug… He did his magic and now my computer is like new… Better than new! Doug made it very easy for me and explained everything he was doing…. and a fast turnaround! Don’t hesitate… if you need some computer work done, give him a call.”
Dawn T
Google Review
“I was so thankful to have found Douglas. My computer crashed and he immediately responded to help me. Douglas is extremely knowledgeable, patient and kind. I’ll be sure to recommend him to everyone I know ever in need.”
Petra D
Google Review
“We had Doug from Here to Assist over to evaluate our computer that was running slooow. It was time for an update. Doug was able to provide us with a new desktop and laptop for much less than one new computer. He transfered the data quickly and we were up and running in 2 days! We highly recommend Doug and his services!”
Teresa Z
Google Review
“I was having issues with my laptop and was referred to Douglas. He very quickly identified the issue (me), and fixed it. I purchased that computer and it was not the right one for my needs. So I had him reset that laptop and I purchased a new to me one! Highly recommend if ever in need.”
Barbara T
Google Review
“Was in need of advice concerning our computer system. Called Douglas and he helped me setting up a system easy for me to use and understand. Very pleased with his knowledge. He was very thorough and patient. I highly recommend.”
Terr D
Google Review
“So Grateful to have met Doug! He came out same day and put all my worries to rest! Highly recommend him. I also loved the way he gets you involved so you know what’s going on!”
Margaret M
Google Review
“Doug was here today to give me a hand. Awesome person. Did an exceptional job. He will always be my go to guy!”
Wade L
Google Review
“I needed a computer for a new job and was referred to Douglas. He was quick to respond and immediately helped me find a solution. Douglas was very knowledgeable and provided an affordable option that has been extremely helpful. I would highly recommend him to anyone in need of reliable computer solutions.”
Kris J
Google Review
“Douglas did a great job. Very patient and helpful.”
Dale
Google Review
“Doug was knowlegable about my issues with my desktop and solved them right in my apartment. Then he took my Desktop to install the part for more disk space and cleaned my tower before he brought it back the next day. No better Service in the area!!!! I highly recommend you use him not only for his knowledge but also his fair pricing!!”
